Version dated 1 October 2017



These general conditions of use (hereinafter the " T & Cs ") are applicable when you browse the site www.holachico.fr (the "Site").

The Site is published by Hola Chico !, a sole proprietorship whose head office is located at 3 Terrasse Valmy - Tour Skylight, 92800 Puteaux, France, registered in the Paris Trade and Companies Register, under number 82511330100014.

Please read these T & Cs carefully.

By accessing the Site and consulting the Site, you unreservedly accept these T & Cs.

If you do not want these T & Cs to apply to your browsing on the Site, please immediately stop viewing the Site.

Any use not in accordance with these T & Cs may engage the responsibility of the user. In addition, the user's access to the Site may also be suspended.


Hola Chico! may occasionally modify these T & Cs, in particular to reflect any regulatory and legislative changes, changes in market conditions, changes in navigation parameters, as well as for any reason other than Hola Chico! would see fit, at its discretion.

Anyone accessing the Site will be bound by the T & Cs in force at the time of viewing the Site.

Any substantial modification of the T & Cs will be specifically mentioned on the Site. When changes are brought to your attention, by continuing to use the Site, you signify your acceptance of the changes to the T & Cs. If you do not accept the modifications of the T & Cs, We thank you for agreeing to stop using the Site.

You may not modify or revise the T & Cs and no modification of the T & Cs that you attempt to make is binding on the Site.


The user can browse the Site without registering.

On the other hand, any user who wishes to make a purchase on the Site will have to create a customer account (“Customer Account”).


He can proceed as follows:

  • If he has a Customer Account, he can connect to it beforehand to place his order more quickly.


  • If he does not yet have a Customer Account, he can continue on the Site and place his order. He will nevertheless have to create a Customer Account as of the finalization of his order.

Any user making a purchase on the Site must first accept the general conditions of the Site ("GTC"), accessible at the following address: GTC



The Site is in principle accessible 24 hours a day, 7 days a week, except for interruption, scheduled or not, for its maintenance needs or in the event of force majeure.


Hola Chico! cannot be held responsible for any damage, whatever its nature, resulting from the unavailability of the Site.


The users of the Site are also informed of the fact that, due to the characteristics intrinsically linked to the internet, the data transmitted via the Site are not protected against the risks of diversion and / or piracy, which Hola Chico! can in no way be held responsible. It is your responsibility, where applicable, to take all appropriate measures to protect your computer and / or your data, including the implementation of appropriate technical tools, such as for example, antivirus, firewall, automatic cleaning tool, etc.



Hola Chico! can not be held responsible for any failure or delay in execution of any of the stipulations of these T & Cs resulting from events beyond its control (" Force Majeure ").

Force Majeure includes any act, event, omission or other accident beyond the control of Hola Chico !. This includes in particular, without this list being exhaustive, the following situations:

  • Strikes or any other social movement.

  • Civil unrest, riots, terrorist attacks or threats of terrorist attacks, as well as wars.

  • The inability to use road, rail, sea, air transport, etc. or any other means of transport whether public or private.

  • The inability to use private or public telecommunications networks.

  • Fires, explosions, storms, floods, earthquakes, epidemics, or other natural disasters.

The obligations of Hola Chico !, under these T & Cs will automatically be suspended during the period during which the Force Majeure continues.


Hola Chico! will do everything in its power to remedy the inconveniences caused by Force Majeure and to find a solution allowing it to perform its contractual obligations as soon as possible.


All the elements present on the Site (texts, images, photographs, videos, logos, designs, brands, patents, databases, domain names, etc.) are protected by intellectual property rights and cannot be reproduced or used without the prior written consent of Hola Chico !.

No one is authorized to exploit, distribute or use the intellectual property rights including, without this being limiting, the rights held on the name Hola Chico !, without the prior written consent of Hola Chico !.


The brands and logos belonging to Hola Chico! are registered trademarks. Any reproduction without the authorization of Hola Chico! therefore constitutes an infringement.


The personal data transmitted by any user (in particular when creating a Customer Account under the conditions provided by the Site) are processed by Hola Chico! having for purposes the management of the relationship with the users, and if necessary, the management of the orders and the execution of the contracts concluded with the users having made a purchase on the Site. They will be kept for the time necessary for the processing purposes.

In addition, any user can subscribe to the Hola Chico newsletter! and receive information or offers on the various activities of Hola Chico !, subject to having expressly and previously authorized Hola Chico! for this purpose.

In accordance with the law known as "Informatique et Libertés" of January 6, 1978, as amended, each user has the right to access, rectify, oppose and delete information concerning him that he can exercise by writing to Customer Service, the contact details of which are indicated in article 10 hereof.


Users can also, at the same email address, give any instructions regarding the fate of their personal data after their death.


A cookie can be placed on the computer of a user of the Site in order to record information relating to navigation.

Anyone using the Site can oppose the registration of cookies by configuring their browser to do so.



These T & Cs and any dispute arising from the use of the Site are governed by French law.

In the event of a complaint, it must be made by mail or by email addressed to Customer Service at the contact details indicated in article 10 in order to try to find an amicable solution.

Hola Chico! undertakes to process the complaint as soon as possible.


In the event of a dispute, the user is informed that he may refer to a third-party mediator in order to reach an amicable settlement.


If the Parties do not manage to find an amicable solution, the French courts will be competent for any dispute.

The present T & Cs y cualquier conflicto that surja del uso del Sitio is rigen por el Derecho Francés.



Any user can contact Customer Service by sending an email to hola@holachico.fr


Hola Chico! - Customer service.

3 Terrasse Valmy - Tour Skylight.

92800 Puteaux (Francia).