PRIVACY POLICY

Date: [12/20/2018]

1. PREAMBLE

This privacy policy (hereinafter the "Policy") informs you about how Hola Chico! processes, as data controller, your personal data collected during your browsing and your purchases made on the Site www.holachico.fr/ (hereinafter the "Site")

 

Hola Chico! is a sole proprietorship whose head office is located at 3 Terrasse Valmy - Tour Skylight, 92800 Puteaux, France, registered with the Paris Trade and Companies Register, under number 82511330100014.

 

While browsing the Site and following up on your Hola Chico purchases! will have to collect certain personal data about you. Data protection being an important issue for us, this Policy has the effect of informing you about the use which is made of your data and about your rights vis-à-vis them.

 

This Policy implements the principles resulting from Regulation (EU) 2016/679 - general regulation on the protection of personal data ("RGPD") and from the law n ° 78-17 of January 6, 1978 as amended ("Loi Informatique et Freedoms ”).

2. WHAT DATA DO WE COLLECT?

As part of your registration, the creation of your customer account and to follow up on your purchases, we collect certain data about you such as:

  • Your first and last names;

  • Your email address ;

  • Your postal address;

  • Your phone number.

We also process information relating to payments for your purchases. To proceed with the transactions we use the online payment service provider Paypal. We do not receive communication and do not process any of your bank details. This information is collected and processed by our service provider and subcontractor Paypal. For more information, we invite you to consult the Paypal confidentiality policy: www.paypal.com/fr/webapps/mpp/ua/privacy-full .

3. WHY AND HOW DO WE COLLECT YOUR DATA ?

The collection of your data is necessary for the purposes of order management and execution of contracts concluded with users who have made a purchase on the Site.

We also process your data on the basis of your consent for the purpose of managing the relationship with users and in particular sending a newsletter allowing you to receive information or offers on the various activities of Hola Chico! In this regard, you have the right to withdraw your consent and to unsubscribe from our newsletter at any time by clicking on the link provided for this purpose.

4. HOW LONG ARE THEY KEPT ?

We keep your data for the time necessary to fulfill the purposes set out above.

As part of the use of your data for customer relationship management purposes, we keep your data for a period of three (3) years from the deletion of your account or from your last connection with this account. on our site.

We also keep your data for a period of three (3) years after you unsubscribe from our newsletter in order to take into account and implement your unsubscribe request.

5. HOW DO WE ENSURE THE SECURITY OF YOUR DATA ?

In order to ensure and guarantee the security of your data, we have put in place all the technical and organizational measures at our disposal to prevent your data from being unintentionally and accidentally lost, used, altered or made available. available to the public without your permission.

If an event of such a nature were to occur, we have implemented measures to react promptly and to inform you, as well as the CNIL, when necessary.

6. YOUR DATA AND TRANSFERS OUTSIDE EU / EEA

Hola Chico! does not carry out any data transfer outside the EU / EEA zone.

On the other hand, the service providers and any subcontractors whom we use, may be required to transfer data outside the EU / EEA. When this is the case, we ensure that these transfers are made on the basis of appropriate guarantees to ensure the security of your data.

7. WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?

Under the terms of the RGPD and the Data Protection Act, you have certain rights relating to the processing carried out using your personal data.

You thus have, under the right of access , the right to request information on the processing operations that we carry out as well as a copy of your processed data.

 

Thanks to the right of rectification you benefit from the possibility of rectifying, correcting as well as updating your data at any time.

 

You also have the right to object in certain cases to the processing of your information thanks to the right of opposition .

 

You can also ask us to limit the processing operations to the sole retention of your data, under certain conditions, under the right to limit processing .

 

With the right to erasure you can ask us, in certain cases, to erase your data.

Under certain conditions, you have the option of requesting the recovery of your data or their transfer to another service provider under the right to portability .

You also have the right to define directives relating to the fate of your personal data after your death as well as the right to lodge a complaint with the CNIL.

 

We also inform you that we do not perform any automated decision-making, including profiling, using your data.

 

The exercise of these rights is free, and can be done at any time, subject to proving your identity, by writing to hola@holachico.fr

8. NEWSLETTER

When creating your account, you have the option to subscribe to the Hola Chico newsletter! in order to receive information and offers from us.

 

You have the option to withdraw your consent at any time and to unsubscribe from our mailing list by clicking on the unsubscribe link provided for this purpose.

 

 

 

9. COOKIES

Browsing the Site may result in a cookie being placed on your connection terminal.

 

A cookie is a file consisting mainly of letters and numbers, of limited size, stored on the browser or the hard drive of your computer.

 

This cookie is used for statistical purposes in order to be able to measure the audience of our Website and facilitate your browsing experience. The data collected using this cookie is kept for a period of thirteen (13) months from its deposit on your connection terminal.

 

You can refuse its installation by setting your browser to this effect

 

 

 

10. MODIFICATION OF THE POLICY

We may modify this Policy occasionally, in particular in order to take into account all future legislative and regulatory changes. This Policy may also be modified to reflect any changes in the conditions of the processing of your data as well as for any other reason that we deem useful in our discretion.

 

When this is the case, we will keep you informed by email, or by posting an information banner on the Site.

 

 

 

11. CONTACT US

For more information regarding this Policy, please contact us by sending an email to hola@holachico.fr

Or by mail to the following postal address:

 

Hola Chico!

3 Terrasse Valmy - Tour Skylight.

92800 Puteaux (France).